The FirstMagic User Guide, the Editor´s Handbook and How-To videos can be found here.  For more support options, please sign in. The User ID and Password is the same as for your own website.  If you have lost your password, please call 888-413-0710 for assistance, or send an e-mail to, and we will call you.

Direct Contact Information

Rob Whitelock

Sales and Support

Phone: 519-371-4300 

Tim Barnes

Director, Business Development

Phone: 416-850-5864

Runar Thorvaldsen

Web Developer

Palantir Information Systems

Head Office: 640-10th Street West, Unit 2  Owen Sound, Ontario, Canada N4K 3R9

Phone: 519-371-4300 Toll free: 888-413-0710 Fax: 519-376-1605

E-mail: Website: